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Great service brings great success

2016-11-19

Only great service can bring great success!Based on the previous experience,we adjusted our service for our international customers,so that improving our serving ability and offering you convenience.

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1.Pre-sale services: 

Act as a good adviser and assistant of clients;enable them to get rich and generous returns on their investments.

 Selecting equipment type;

 Designing and fabricating the products in accordance with the special requirements of the clients;

 Training technical personnel for our clients;

 Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.

2.Services provided during the sale:

Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.

 Checking products acceptance ahead of delivery;

 Introducing the HENGXING service system to our clients.

  1. After-sale services:

Improve the added value of our products, and let the clients free from the using troubles:

 Assisting the clients preparing for the first construction scheme;

 Installing and testing the equipments;

 Training the first-line operators on site;

 Examining the equipment regularly;

 Taking the initiatives to eliminate the failure(s) rapidly at site;

 Distributing the guarantee fittings door-to-door;

 Providing technical exchanging;

 Providing maintenance for big items.

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